Give us a call:

0800 046 2011

Lines open 24/7

Customer Satisfaction

As part of our UKAS ISO 9001:2008 procedure and drive for continual improvement, PDQ Specialist Couriers guarantee customer satisfaction by carrying our regular customer surveys. We continually looks for ways to improve our service and offering to our customers and regularly carry audit our performance to ensure we are offing the best service.

We are confident in the service that we offer and thus offer our customers the ability to report their own KPI’s through our portal, PDQ Track & Trace. All of our staff from drivers to office staff are encouraged to assist our customers in every way possible and endeavour to do everything we can to reduce the often stressful task of moving pharmaceutical and hazardous products by air, road and sea.

To find out how we can help you please call 0800 046 2011 or complete our enquiry form

Trusted since 1998 by

  • NHS
  • BBC
  • Johnson and Johnson
  • Unilever
  • British Heart Foundation
  • Virgin Care
  • Fujifilm
  • PhotoBox
  • Countess of Chester
  • DePuy
  • Roche
  • DSV
  • Lilly
  • Novartis
  • BristolMyers
  • Wirral University Teaching Hospitals
  • Dechra Pharmaceuticals
  • Krempel Group
  • Dales Pharmaceuticals
  • Fisher BioServices
  • AstraZeneca
  • Kings College Hospital
  • KCL
  • Panalpina
  • University of London
  • UCL
  • Thermo
  • PHS
  • Wexham Park Hospital
  • Glaxo
  • Great Ormond Street Hospital
  • Abbott Laboratories
  • Science and Technology Facilities Council
  • London School of Hygiene and Tropical Medicine
  • Great Ormond Street
  • Cancer Research UK
  • University of Liverpool

Why PDQ is right for you?

Available 24/7

Customer service team contactable 24/7

Rapid

Specialist same-day and next-day delivery options

Dedicated

Next flight out and hand carry service options

Precise

Track the minute-by-minute location of your delivery

Traceable

Track the exact current temperature of your delivery

Flexible

Multi-temperature refrigeration from -25 to +30C

Qualified

All of our drivers hold full ADR & GDP certification

Recognised

Won 'Refrigerated Courier of the Year' in 2015 & 2016